It is Sunday morning and you are stuffing your clothes into your trusted washing machine. You switch-on the power, select the program, and start the machine. You wait for the water to rush into the machine and fill the tub, but nothing happens!
There is no sound of water and this silence can be cold and unnerving. Your washing machine is unwell and will require a doctor (repairman). You quickly turn to the Appliance Repair section in the Yellow Pages to search for a good appliance repair mechanic. However, all you find is hundreds of ads in all shapes and sizes.
How to find a good appliance repair company?
The answer to the question “How to find a good appliance repair company in my local area?” is not easy. Finding an honest, intelligent, capable, and an economical appliance repair technician is not easy. However, if you look around hard enough, you can find the right company. Here are some tips to help you find the right repair company.
Friends and Relatives
If you are in a situation where you need to find a good company to repair your appliance, you should get help from someone you know and trust. You can start by asking your family members, neighbors, friends, and lastly your office colleagues. These people should give you a decent list of people who will repair your water heater, dryer, stove, dishwasher, refrigerator, washing machine, and microwave. You can use these details to find a person who is dependable and affordable.
If your friends and relatives are unable to help you, you can start searching online. You can use your favorite search engine to get a list of appliance repair companies in your area. Once you get these details, you can visit the website of these companies. Make a list of at least 8 to 10 companies that offer appliance repair in your area before you start calling them.
Searching the net should give you a list of appliance repair companies in your area. If the internet does not help, you could search the yellow pages. Before contacting the companies listed in the yellow pages, you must study their advertisement. A sizable display ad is an indication that the company has made a large financial investment and is committed to the growth of their business.
When contacting companies listed in the phone book, you must look for companies that accept credit cards. If the company accepts credit cards, it means that they have a decent credit history. Most banks will not approve the company’s application for accepting credit cards only if the owner and the business have a good credit history.
Making payment via credit card will also offer some recourse for sloppy repair work. If the company does not repair the appliance to your satisfaction, you can request the credit card company to charge back the repair cost. If your claim is proved, your money will be credited back.
Points to Consider
When making a list of companies in your area, don’t make a list of only those companies that promise to give you the best deal. There are several companies that promise not to charge a service fee with repair. These companies may not charge a service fee, but may charge you hidden fees. So when you call an appliance company, ask them some direct questions. Such as “How much will you charge me to replace the water pump of my Maytag washing machine?” This will give you an idea of the amount you have to pay to repair the machine.
Price should not be the only criterion when selecting an appliance repair company. You should consider several other factors like number of years of experience and their reputation in the market. If you call a novice who offers cheap repairs, they may not do their job properly. An appliance that is not repaired properly can be a serious health hazard. So select a company that offers good service at reasonable prices.
You must not hesitate to ask about the training level of the technicians that work at the company. Like any other vocation, appliance repair work also requires a high level of skill and complete understanding of several electrical, mechanical, and electronic systems.
In most cases, a broken appliance is not an emergency, unless of course, it is your air conditioner or refrigerator that needs to fixed. Since it is not an emergency, you should not freak out. If you freak out, you are likely to make an emotional decision which can land you in trouble. When you maintain your composure, you are less likely to set up a service call with the first appliance service company you find in the phone directory or the internet. This is important because you don’t want to select a wrong company that can cost you dearly, both in money and time.
Some repairs that must be carried about by an appliance repair company include:
a) Replacing the compressor of a refrigerator or air conditioner
b) Replacing the electric cords of appliances
c) Balancing the washing machine
d) Rewiring a damaged appliance
You must understand that all repair projects require appliance knowledge and specific set of tools. Repairing an appliance is not easy, as each modern appliance has hundreds of wires, circuits, and connections within them. These appliances require the technician to be educated to complete the repairs appropriately. The technician must have knowledge about specific brand and model. If your appliance requires repair that is beyond your skill set, you should consider hiring a professional to ensure the protection and safety of your home.
Benefits of Hiring a Professional Appliance Service Company
In most cases, the cost of repairing an appliance is less than replacing it. When you hire a skilled technician or repairman to fix an appliance, they will ensure that your appliance functions properly and can be safely used again. Another benefit of hiring an appliance repair company is that they will continue to service your home, even after the repair is complete. This means that if you are happy with the service standard of the company, you can always use them to repair other appliances in the future. Also, they will stick to the schedule and try to repair the appliance on time. When you hire a technician to repair an appliance, you are aware of the amount you have to spend to fix the appliance. Since most technicians stick to the desired budget, you don’t have to worry about sudden increase in repair expenses.
When an appliance breaks down, you have several options. You can repair it at home or can be replaced or taken to a local appliance repair shop if it is under warranty. If the warranty has expired or if you cannot repair the machine, you should hire a qualified repairman to fix the appliance.